At no999, your personal data belongs to you. This Privacy Policy explains precisely what information we collect from Pakistani players, why we collect it, how it is stored and protected, who may ever see it, and what rights you have over it at every stage of your relationship with the no999 platform. We do not sell your data. We never have.
A plain-language summary of our most important privacy commitments. The full legal policy text follows below — these cards do not replace the binding policy.
This Privacy Policy is issued by the operator of the no999 platform, accessible at no999.org (referred to throughout as "no999", "we", "us", or "our"). no999 operates as an online casino and sports betting platform under an international gaming license, providing services to players in Pakistan and other permitted jurisdictions.
For the purposes of applicable data protection law, no999 is the data controller in respect of personal data collected through the no999 platform. This means we determine the purposes and means by which your personal data is processed.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how no999 handles your personal data, please contact our Data Protection team at: [email protected] (plain text — not a clickable link).
no999 collects the following categories of personal data in the course of operating the platform and providing services to players:
| Category | Specific Data Elements | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, CNIC number, CNIC document copy, photograph | Registration and KYC verification |
| Contact Data | Mobile number, email address, city of residence | Registration |
| Financial Data | Payment method type, account name, transaction references, deposit/withdrawal history | First deposit and ongoing transactions |
| Account Activity Data | Login timestamps, bet history, game history, balance history, session durations, responsible gaming settings | Ongoing platform use |
| Device & Technical Data | IP address, device type, browser type and version, operating system, device identifier | Every platform session |
| Communications Data | Support ticket content, live chat transcripts, email correspondence with no999 | When you contact support |
no999 collects personal data through the following channels:
no999 uses your personal data for the following specific purposes:
no999 processes your personal data on one or more of the following legal bases:
no999 does not sell, rent, or trade your personal data. We share your data only in the following limited, specific circumstances:
As no999 operates under an international gaming license and uses globally distributed technical infrastructure and service partners, your personal data may be transferred to and processed in countries outside Pakistan. Such countries may have data protection laws that differ from those applicable in Pakistan.
Where personal data is transferred internationally, no999 ensures that appropriate safeguards are in place, including contractual protections binding the recipient to handle your data to a standard equivalent to the protections described in this Privacy Policy. Where required by applicable law, standard contractual clauses or equivalent transfer mechanisms are used to govern such transfers.
By registering for and using the no999 platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan in the circumstances described above.
no999 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:
While no999 employs robust security measures, no internet transmission or electronic storage system is perfectly immune from risk. Players are also responsible for maintaining the security of their own devices and account credentials. You should use a strong, unique password for your no999 account and enable two-factor authentication through your account settings.
no999 retains personal data only for as long as necessary for the purpose for which it was collected, or for the minimum period required by applicable law or our licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data (active accounts) | Duration of account relationship | Contract performance |
| KYC documents (CNIC copies) | 5 years from account closure | Licensing and AML legal obligation |
| Financial transaction records | 7 years from transaction date | Financial record-keeping legal obligation |
| Betting and gaming history | 5 years from account closure | Licensing requirement and dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing consent records | 3 years from consent withdrawal | Legal obligation (proof of consent) |
| Self-exclusion records | Indefinite (permanent regulatory record) | Responsible gaming licensing obligation |
After the applicable retention period, personal data is either securely deleted using industry-standard deletion methods or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.
no999 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The following categories of cookies are used:
You can manage your cookie preferences through your browser settings. Note that disabling functional or analytics cookies will not affect your ability to use the core no999 platform but may limit certain preference-saving features. no999 does not use advertising or retargeting cookies for the purpose of serving advertisements on third-party websites.
As a registered no999 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact no999 support at [email protected] with your registered account email address and the specific right you wish to exercise. We will respond within 30 days.
The no999 platform is strictly restricted to persons aged 21 years and above. no999 does not knowingly collect, process, or retain personal data from any person under the age of 21. Age verification through government-issued CNIC documentation is mandatory before withdrawal access is granted.
If no999 becomes aware that an account has been registered by a person under the age of 21 — whether through KYC verification failure, self-disclosure, or third-party notification — the account will be immediately suspended, all balances forfeited, and the account permanently closed. No exceptions apply to the 21+ age restriction.
Parents and guardians are encouraged to monitor the online activity of persons under their care. If you believe a minor has registered an account on no999, please contact [email protected] immediately with relevant details so we can investigate and take appropriate action.
The no999 platform may contain links to third-party websites, payment portals, or services that are not operated by no999. This Privacy Policy applies only to personal data collected by no999 through the no999 platform itself. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
When you click a link to a third-party site or service (for example, when redirected to a JazzCash payment authentication page), you will be subject to that third party's own privacy policy and terms of service. no999 is not responsible for how third parties process your data once you leave the no999 platform.
We encourage you to review the privacy policies of any third-party sites or services you interact with. If you have concerns about how a payment processor or other third party handles your data, contact that party directly.
no999 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform functionality. Material changes will be communicated to registered players by email to their registered address and/or by prominent notice on the no999 platform at least seven calendar days prior to the effective date of the amendment.
The current version of this Privacy Policy is always available at no999.org/privacy-policy and is identified by the "Last updated" date at the top of this document. Your continued use of the no999 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy.
If you do not agree with any amendment to this Privacy Policy, you must cease using the no999 platform and may close your account by contacting support. Where required by applicable law, no999 will obtain your explicit consent to material privacy policy changes that expand the purposes for which we process your data.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern or complaint about how no999 handles your personal data, please contact our Data Protection team:
We aim to respond to all privacy and data rights enquiries within 30 days of receipt. For complex requests (such as Subject Access Requests requiring retrieval of extensive historical data), we may require up to 60 days and will notify you if an extension is necessary.
If you are not satisfied with our response to a data protection concern, you have the right to lodge a complaint with the data protection supervisory authority in your jurisdiction or the jurisdiction in which no999's data controller is established.
Now that you understand how no999 collects, uses, and protects your personal information, explore our platform with confidence. Cricket betting, live casino, and slots — all in PKR with secure JazzCash and EasyPaisa deposits. 21+ only.
Encrypted Platform · No Data Sales · Licensed & Regulated · 21+ Only